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These rules apply to all users of the site. This includes all CyberMentors and Senior CyberMentors. If any of these rules are broken, please tell a moderator by emailing
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Beatbullying will take immediate action against users that break the following site rules.
Find out what happens if you break the site rules >>
Do not give out your personal information
Never give out any personal information whilst chatting online. That means things like your mobile number, where you live, passwords, your MSN, school name, email address or social networking addresses like Facebook or Bebo. Never arrange to meet someone in real life that you have met online. Remember, that not everyone online is who they say they are, even if they seem really nice. How do you really know it is them?
Protect yourself with common sense
If a conversation is becoming upsetting,too emotional or is making you feel uncomfortable, please log out of the chat room. Remember that CyberMentors and counsellors will invite you to talk privately when they see this going on. You can also report something that goes against the site rules.
No personal photographs
We had to make a difficult decision a while ago that means you cannot have pictures of yourself, siblings or friends in your profile or gallery so that you cannot be identified online and stay safe. Instead, you can use one of our widgets in your profile and upload your favourite things in the gallery; favourite cartoon characters, cars, football teams, celebrities and more!
All pictures are checked before approval and only suitable pictures will be published, so start uploading some of your favourite things as soon as you like.
Only offer support if you are a CyberMentor or Senior CyberMentor
All CyberMentors have been trained by Beatbullying staff. If you haven’t been trained as a CyberMentor, please do not call yourself one or offer to mentor other users. This is to protect those of you who have not been trained up and make sure that we offer the best possible support to those in need. If you are a registered user and want to be able to help there *are* things you can do. Firstly, everyone needs a friend; so please welcome new users and make a connection. Help distract people from a difficult day in general chat. If someone does need to talk to a mentor, as a experienced user – tell them how and perhaps recommend a CyberMentor to them. If you’d like to be a CyberMentor, please follow this link “Want 2 B A CyberMentor? ” and we’ll get back to you.
General chat is for general chat only
The general chat room is not a place to talk about topics like self-harm, suicide, eating disorders or drug/alcohol abuse. These issues may trigger uncomfortable feelings and can limit the quality of support that you get.
Counsellors are available 8am until 2am in the morning to help with these things. If you want to talk to a counsellor, ask a CyberMentor and they will refer you, or you can talk to a counsellor or member of Beatbullying staff directly if you see them online. Always remember, anything you type in the chat room can be seen by everyone. Keep yourself safe.
Please always tell the truth
We understand that it can sometimes feel difficult to tell the truth because it might be embarrassing or it can be fun to tell a white lie. However, we at Beatbullying want to help you the best that we can and to do that honesty is the best policy. So this means you shouldn’t make things up or report a user who hasn’t really done anything wrong. Remember nothing you do online is anonymous either!
Please be kind, respectful and friendly to your fellow site users
We can have different opinions and discussions without arguments. Please do not swear, cuss, diss, flame, criticise or harass. Threatening or bullying behaviour will not be tolerated on any level.
Bragging and showing off are also not welcome - please remember many young people using this site may not be as fortunate or have as much cool gear as you. So please, be respectful and consider how others may be feeling.
We’re not a dating website
Do not try to use the website as a dating site or to have sexually explicit conversations. This includes any private conversations or hinting on your profile.
Do not spam chat
Spamming chat is sending lots of message so that a normal conversation can’t take place. Please make sure that you think about others and don’t send lots of messages so that people can’t talk to one another.
Do not link to YouTube, blogs or other sites
There is a lot of good information out there and it’s OK to share that. But please do not post anything that goes against the site rules. We trust you, but if this rule is broken a lot, we will have to say no to posting anything.
Addicted to being online?
Beatbullying takes your emotional health and well-being very seriously. If we see that you are chatting for more than few hours a day or messaging repeatedly to multiple users, we will check with you to see that you are getting the right support. Being on this website is not a substitute for friends and support offline, so Beatbullying counsellors are there for you if you are beginning to feel dependent on our online users.
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